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What Their Customers Are Saying
All testimonials are provided and verified by Bath Planet . Verified testimonials on Pissed Consumer is a paid feature of the platform.

I love both my new showers. The no spot glass shower doors are awesome. My installer kept me advised of the step by step progress. He laid drop cloths down through the house. My neighbors came over to see my new bathrooms and were highly impressed. Read more

Bath Planet is very professional in all aspects of their business. After we got a HISA Grant through the VA, I contacted Bath Planet and they came out, gave us an estimate, were very respectful of my disabled brother and to make a long story short - did what they said they were going to do! The final product looks great and is very functional and probably added value to my brother's house. Thank you Bath Planet! Read more

We used Bath Planet for 2 homes. One built in the 40's, and a farm house listed on the Historical Farm Records, which my great grandfather staked in the run, both 20th century bathrooms and in bad shape. We are so proud of the work that Bath Planet did on both bathrooms and would highly recommend them to anyone thinking of remodeling a bathroom. Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I love both my new showers. The no spot glass shower doors are awesome. My installer kept me advised of the step by step progress. He laid drop cloths down through the house. My neighbors came over to see my new bathrooms and were highly impressed. Read more

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Bath Planet Corporate is happy to hear that our dealer resolved this complaint and that you are now 100% happy. Thank you for your business, we appreciate it, and apologize for the issue. Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Bath Planet is very professional in all aspects of their business. After we got a HISA Grant through the VA, I contacted Bath Planet and they came out, gave us an estimate, were very respectful of my disabled brother and to make a long story short - did what they said they were going to do! The final product looks great and is very functional and probably added value to my brother's house. Thank you Bath Planet! Read more

Thanks to Demiterius I believe is the owner of our local Bath Planet location, our quality issues were addressed and corrected. He ensured that all issues with our Shower door and handle were corrected to our satisfaction. He was very prompt and courteous and also listened with concern and understanding of the problem. He made sure that the right technicians and builder of the custom shower door were contacted and personally reviewed the... Read more

Was this review helpful? 1 0
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Thank you for taking the time to write this response letting our potential customers reading these reviews know that our Bath Planet dealer did resolve the issue you had. We appreciate your business and hope you are very happy with our products and service. Read more

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Bath Planet 's reply to:

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding your shower pan and counter top. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve your issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this... Read more

Was this review helpful? 1 4

Just to let everyone know, Bath Planet is a franchise organization. Not all BP franchises do bad work. Most in fact do excellent work and stand behind every issue by coming back & making sure everything is perfectly acceptable to the customer before moving on. In southern California, my wife & I took over a BP franchise that had not been doing well and had numerous complaints and bad reviews. After we took over, we completely turned it around.... Read more

Was this review helpful? 0 0

We paid almost $5000 for a shower enclosure from Bath Planet. Ridiculous price "shame on us" We would have done better buying a shower enclosure at Depot for less then half the price. Within the first year 1/2 ( poor caulking, Door handles stripped and became loose, under liner plastic fell off and needed to be replaced, flooring became soft where you can feel the bottom of the floor where they overlaid the shower cover.....today it still... Read more

Was this review helpful? 2 1

Our Central Arizona dealer has repeatedly tried to contact Mr. Everett via the phone number provided to try and understand and resolve the issues in this complaint. We apologize to Mr. Everett, but unfortunately neither his name, email, or phone number is in our Central Arizona dealer's database so we don't believe that Mr. Everett even contracted with us. If he used a different name or phone number please call our Corporate Office at... Read more

Was this review helpful? 2 3
Bath Planet - BATHPLANET aka AAPCO aka ESHIELD VA-MY TESTIMONY. LETS GET STARTED
1 of 5

LET ME BEGIN BY SAYING I HAVE BEEN IN AND OUT OF THE HOSPITAL FOR THE PAST 2 YEARS THUS THE LONG DELAY MAKING A COMPLAINT. THE WORK WAS DONE IN AUGUST OF 2013. I CALLED TO HAVE MY BATHROOM DONE BECAUSE MY TOILET TANK WAS LEAKING MAKING THE TOILET START SINKING. I DECIDED SINCE THEY WERE GOING TO REPLACE THE SUB-FLOOR I WOULD GET THEM TO REPAIR OTHER ISSUES IN MY SMALL BATHROOM. GRANTED THE BATHROOM WAS A DISASTER. ANY TYPE OF REPAIRS MADE IT... Read more

Was this review helpful? 1 2
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